VOLUNTARY SAFETY RECALL OF MISTOLIN & SCENTED LESTOIL CLEANERS MADE IN PUERTO RICO & SOLD IN PUERTO RICO AND THE U.S. VIRGIN ISLANDS

This recall is limited to the following products sold at retail stores in Puerto Rico and U.S. Virgin Islands:

• Scented Lestoil products in Energía del Yunque, Fuerza de Lavanda Tropical, Intenso Limon Boricua, and Olas de Rincón scents.
• Mistolin® Dilutable Cleaners in Alegra tu Día, Espíritu Play, Flores de Primavera, Fresco Despertar, Frescura de Lavanda, Frescura Tropical, Manzana y Canela, Pino y Especias, and Sólo para Ti scents.

Lestoil® Heavy Duty Multi-Purpose Cleaner Original (Unscented) is not part of this recall, and consumers may continue to safely use it as intended. Mistolin and scented Lestoil cleaners made and sold in all other markets also are not part of this recall and may continue to be safely used as intended.

We are asking consumers to submit a reimbursement request online or by calling 855-215-5439. Once you have submitted your recall information, please dispose of the product in its container with household trash. Upon confirmation that your product is part of the recall, we will issue a check covering product costs and approximate tax in approximately 4–6 weeks.

Out of an abundance of caution, we initiated a voluntary recall after learning that certain Mistolin and scented Lestoil products may contain bacteria, including Pseudomonas aeruginosa. People with weakened immune systems or external medical devices who are exposed to the bacteria face a risk of serious infection that may require medical treatment. The bacteria can enter the body if inhaled, through the eyes, or through a break in the skin. People with healthy immune systems are usually not affected by the bacteria.

Check to see if the UPC code (the 11-digit number next to the barcode) is included on the voluntary recall list above. Also, check that the date code begins with “PR01” and followed by a five-digit number between 25091 and 26168.

No, if your product has a UPC code listed above and a date code beginning with “PR01” and followed by a five-digit number between 25091 and 26168, please stop using it immediately. We are asking all consumers to stop using all products included in this recall and submit a reimbursement request online or by calling 855-215-5439. Once you have submitted a reimbursement request, please dispose of the product in its container with household trash.

Complete the online form or call 855-215-5439 to submit a reimbursement request. You will need to submit a photo of the UPC code. Once done, please safely dispose of the product in its container with household trash.

Once we process the refund request, you can expect to receive a check covering product costs and approximate tax within approximately 4–6 weeks.

No, Lestoil Original (Unscented) is not impacted by this recall, and consumers may continue to safely use it as intended.

You can receive a reimbursement for recalled product without a receipt. To confirm your product is part of the recall, we will need to verify the UPC code. Please upload a photo of the UPC code from your bottle using the webform on our website at https://mistolinrecall.expertinquiry.com/. Alternatively, you can email a photo of the UPC code to MistolinRecall@Sedgwick.com. Please be sure to include your name, phone number, email address, and mailing address in your email so that we can process your request.

Any bottle with a UPC code that is not listed above is not subject to the recall. You may continue to safely use this product. Since the product is not part of the recall, it is not eligible for a refund.

The products were sold in only Puerto Rico and U.S. Virgin Islands at retail store locations.

Anyone experiencing a health-related issue should seek immediate medical attention. Please call 855-215-5439 and you will be routed to a Medical Information Consultant for matters involving a potential adverse reaction.